Translation: Covid-19, new technologies, productivity and business' emergency plan

The Covid -19 outbreak caused great uncertainty in whole companies' sectors and levels. In general, companies have been forced to make changes adjustments adapt new needs. This research aims provide managers business directors some tools reduce risks decision-making minimize economic health losses employees. By implementing emergency plans, risk management, creating trust, effective communication between the different organization levels areas. is inserted critical theory paradigm, an epistemological approach, a qualitative methodological perspective, evaluation action method. theoretical foundation based on thinking of Armand V. Feigenbaum as precursor Total Quality Management (TQM) project management mitigate emergencies. Finally, set reflections, evaluations, proposals are showed conclusion facilitate adaptability crisis environments.